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Privacy & Security

Is my credit card information secure when I order from Vitacost.com?
If I don't want to give my credit card information online, are there other ways to order?
What is your privacy policy?




Is my credit card information secure when I order from Vitacost.com?

We are a Comodo Secure Site, which means your confidential information is also protected.

We want you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL) and Comodo. The transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Vitacost.com's secure server. It cannot be read in transit.

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Vitacost will cover the entire liability for you, up to the full $50. Vitacost.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Vitacost.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

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If I don't want to give my credit card information online, are there other ways to order?

If you are hesitant about placing your order online, you may place your order over the phone by calling our Customer Care Center at 1-800-381-0759.

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What is your privacy policy?

Vitacost.com cares about the privacy of our customers. Please read our entire Privacy Policy.

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1-800-381-0759
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The products and the claims made about specific products on or through this site have not been evaluated by Vitacost.com or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
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