Help Topics
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What ways can I search for a product on your site? Search Use our search engine to find a specific product. Choose one of the following options from our drop down menu: Product Name, Product Description, Ingredients, Item Number or Library. Simply type in the information you are looking for and a list of corresponding products will generate. Browse Use our browsing tool to help you narrow down your search by product, brand name, category, health concern or kosher product. The drop downs will direct you towards the item or information you are looking for. Express Lane Shopping If you know the specific items you want to purchase, including the item numbers, you can simply click on the Express Lane Shopping link, enter the item numbers and quickly proceed to the check out. E-Mail, Live Chat or Call Us: Contact us by e-mail or live chat or call us at 1-800-381-0759 and our Customer Care Center will assist you in finding the product you are looking for and take your order or help you order on-line. Back to top |
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I see that you sell many different brands of vitamins and supplements. Which brand is right for me? Everyone's taste is different. The brand that you use is your preference. We carry brands that we believe in. We strongly recommend the NSI® brand of vitamins and supplements, but it is your choice to decide which brand to purchase. Back to top |
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How can I view the Supplement Facts or Nutrition Facts for an item? Most of the products on our site have detailed Supplement Facts or Nutrition Facts available. Click on the Supplement Facts or Nutrition Facts link under the product image on the product page to view. Back to top |
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I have the catalog item number of the product I'd like to purchase. How do I order it? Click on "ExpressLANE" in the Quick Links section on the left-hand side of any page. You'll be linked to a page where you can enter the Item Numbers (catalog numbers) of the products you want to buy. When you have finished entering all of your catalog numbers, click on the Find Items button at the bottom of the list & then proceed with the rest of the checkout process. Back to top |
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I want to order a product, but you do not seem to carry it. Is there a way you can start carrying it? We love to hear your product recommendations and requests. Click on Request a Product and fill in the appropriate information. That request goes to our purchasing department for review, and possible ordering. Back to top |
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Do your probiotic products ship refrigerated? No, they do not. We keep our products in a temperature controlled environment in our warehouse, but they are not refrigerated. Back to top |
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What is the guarantee on products I buy from your site? Every item we offer reflects our commitment to give you the best quality, service and value. If not satisfied with your purchases for any reason, simply return the unused portion with a copy of the invoice within 30 days from date of purchase for a prompt refund or credit, less shipping. Learn about our 5-Star Guarantee. Back to top |
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*Note on Product Availability* Pricing and product availability are subject to change without notice. Vitacost.com is not responsible for typographical errors or misprints. Back to top |
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Copyright © 2012 Vitacost.com. All rights reserved • Designated trademarks and brands are the property of their respective owners.
The products and the claims made about specific products on or through this site have not been evaluated by Vitacost.com or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
Not responsible for typographical errors or misprints. Product availability, pricing, and promotions are subject to change without notice.
