Help Topics:
Privacy & Security


Is my credit card information secure when I order from Vitacost.com?
If I don't want to give my credit card information online, are there other ways to order?
What is your privacy policy?


Is my credit card information secure when I order from Vitacost.com?

We are a Comodo Secure Site, which means your confidential information is also protected.

We want you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL) and Comodo. The transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Vitacost.com's secure server. It cannot be read in transit.

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Vitacost will cover the entire liability for you, up to the full $50. Vitacost.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Vitacost.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

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If I don't want to give my credit card information online, are there other ways to order?

If you are hesitant about placing your order online, you may place your order over the phone by calling our Customer Care Center at 1-800-381-0759.

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What is your privacy policy?

Vitacost.com cares about the privacy of our customers. Please read our entire Privacy Policy.

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