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Estimated delivery time frames may vary and do not include weekends, holidays or unforeseen shipping delays. Please allow 1-2 days for your order to be processed, packed and shipped.
Additional tracking within the destination country may be available from the local post or final mile delivery carrier. This information is not provided by Vitacost.com and can be found on the DHL tracking page for your order, if available.
Your order may be subject to additional taxes, customs fees and/or import duties at the time of delivery. These charges are separate from your shipping fee and will be collected directly by the delivery carrier or your local customs office.
Please visit our International Shipping page for information on:
Items sold at Vitacost.com are intended for personal use. Please confirm with your local customs office that the items you intend to order are allowed for import and whether any additional licenses or permits are required. While we do our best to prevent products from shipping to countries where specific products or ingredients are prohibited, regulations change constantly and we cannot guarantee that our restriction information is always up to date. For specific information on item restrictions, import regulations, and taxes, duties or other customs fees, please visit your country’s customs authority website.
Effective January 1, 2020, personal imports exceeding EUR 200 and/or 31 kg per package will be subject to applicable duties, taxes and customs fees.
Vitacost.com cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, including taxes, duties or other customs fees, or any related product seizure or delivery delays. Any order containing restricted items that is seized, damaged or destroyed by customs due to import regulations may not be eligible for refund under our Customs Seizure policy. Vitacost.com also reserves the right to limit quantity or restrict items to any country for any reason without notice.
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